Skip to main content
All CollectionsHardwareNotifications
Optical Sensor Error Shutdown the System (28)
Optical Sensor Error Shutdown the System (28)

Why am I getting the Notification and what should I do?

Hadas Movshovitz avatar
Written by Hadas Movshovitz
Updated over 11 months ago

When will I get the notification?

This notification will appear if the optical sensor is damaged.
That error will not allow you to continue working and require the device's shutdown.

Types of Notifications

Control Unit

The Control Unit will display a message if there is an issue with the optical sensor:

Hand Unit

The Hand Unit will show a red light indication.

Mobile App

What should be done?

Please get in touch with your pHi-Tech regional representative to let him know of the issue.

You probably have an issue with the connections of the sensor and it needs to be replaced.

This is how the notification appears in different languages:

  • Błąd czujnika optycznego WYŁĄCZ SYSTEM

  • Erro no sensor optico Desligue o sistema

  • Неисправность оптического датчика Выключите систему

  • Error Sensor Optico Apague Sistema.

  • Optik Sensör Arızası Sistemi kapatınız.

  • Помилка оптичного сенсора ВИМКНІТЬ ПРИСТРІЙ

  • Érzékelő hibaRendszer leállítása

  • Грешка на оптичния датчик Изключете системата

Did this answer your question?