Hardware

Slim Injection head

How to use it

Written by Shani
Updated this week

Automatic to Manual Injection Head conversion

How to convert an Automatic Injection Head to a Manual Injection Head

Written by Hadas Movshovitz
Updated over a week ago

Training Videos For The Dual System

Written by Hadas Movshovitz
Updated over a week ago

Training Videos For The Single System

Written by Hadas Movshovitz
Updated over a week ago

Injection Rate

How is the rate calculated?

Written by Hadas Movshovitz
Updated over a week ago

pHi-Tech Single & Dual Configuration Systems

What components do the systems include?

Written by Hadas Movshovitz
Updated over a week ago

Injection performance

# of injections per seconds

Written by Hadas Movshovitz
Updated over a week ago

Injection Event Cycle

Vaccination Process

Written by Hadas Movshovitz
Updated over a week ago

What is a History Record and when is it created?

What information is saved in a History Record? Where can I see the History Record?

Written by Hadas Movshovitz
Updated over a week ago

Control Unit

Written by Hadas Movshovitz
Updated over a week ago

Primary Control Unit Display

Explanation of the display buttons on the Primary Control Unit

Written by Hadas Movshovitz
Updated over a week ago

Injector Pump

What is the pump used for?

Written by Hadas Movshovitz
Updated over a week ago

Hand Unit

Written by Hadas Movshovitz
Updated over a week ago

Hand Unit Flashlight

Written by Hadas Movshovitz
Updated over a week ago

Injection Head Types

Automatic/Manual, Single/Dual

Written by Hadas Movshovitz
Updated over a week ago

Automatic VS Manual Injection Head

Written by Hadas Movshovitz
Updated over a week ago

Single, Dual and Twin Injection Heads

Written by Hadas Movshovitz
Updated over a week ago

Needle dimensions

What diameter should be used? How short can the needle be?

Written by Shani
Updated this week

Pinch Valve

What is the pinch valve used for and how to use it?

Written by Hadas Movshovitz
Updated over a week ago

Safety Cover

How to use the Safety Cover?

Written by Hadas Movshovitz
Updated over a week ago

Spikes

What is the spike used for and how to use it?

Written by Hadas Movshovitz
Updated over a week ago

Quick Start Single System Daily Operation

View or download the quick start instructions

Written by Hadas Movshovitz
Updated over a week ago

Quick Start Dual System Daily Operation

View or download the quick start instructions

Written by Hadas Movshovitz
Updated over a week ago

How to set a vaccination program on the Control Unit?

Written by Hadas Movshovitz
Updated over a week ago

Control Unit Operation

Written by Hadas Movshovitz
Updated over a week ago

Unboxing And Assembling The pHi-Tech System

Written by Hadas Movshovitz
Updated over a week ago

Control Unit initialization options

Written by Hadas Movshovitz
Updated over a week ago

How to use the Twin Injection Head?

How to Assemble the IH and how to take out the Hand Unit from the twin holster?

Written by Hadas Movshovitz
Updated over a week ago

Priming

How to perform Priming?

Written by Hadas Movshovitz
Updated over a week ago

Calibration

How to perform Calibration?

Written by Hadas Movshovitz
Updated over a week ago

Battery level

Where can I see the battery remaining?

Written by Shani
Updated over a week ago

How to Reset Counters?

Reset counters on the Contro Unit

Written by Hadas Movshovitz
Updated over a week ago

Control Unit counter increase

When does each counter increase?

Written by Hadas Movshovitz
Updated over a week ago

Oil&Oil vs Oil&Water Mode

Vaccinating with a water vaccine

Written by Hadas Movshovitz
Updated over a week ago

How to set the vaccination mode from the Control Unit?

Oil&Water vs Oil&Oil vaccines

Written by Hadas Movshovitz
Updated over a week ago

Temperature Display on the Control Unit

Written by Hadas Movshovitz
Updated over a week ago

Date and Time Control Unit display

Written by Hadas Movshovitz
Updated over a week ago

PVX100 System Weight

Written by Shani
Updated over a week ago

Quick Start Dual System C&D Operation

View or download the quick start instructions

Written by Hadas Movshovitz
Updated over a week ago

Cleaning the communication cable inlet and outlet holes

Written by Hadas Movshovitz
Updated over a week ago

System Warnings

Written by Hadas Movshovitz
Updated over a week ago

Quick Start Single System C&D Operation

View or download the quick start instructions

Written by Hadas Movshovitz
Updated over a week ago

How To Replace The Communication Cable?

Written by Hadas Movshovitz
Updated over a week ago

How To Replace The Metal Base?

Written by Hadas Movshovitz
Updated over a week ago

What firmware version should I upgrade to?

Written by Hadas Movshovitz
Updated over a week ago

Environmental requirements for the system

Temperature and humidity

Written by Hadas Movshovitz
Updated over a week ago

Battery

How to charge? What do the light indications mean? How to assemble the battery to the Control Unit?

Written by Hadas Movshovitz
Updated over a week ago

Spare Parts Start Kit

What parts are included in the kit?

Written by Hadas Movshovitz
Updated over a week ago

Battery performance

How long will the PVX100 battery last

Written by Assaf Shafran
Updated over a week ago

Battery Details

Type, Voltage and MSDS

Written by Hadas Movshovitz
Updated over a week ago

Recommended amounts for replacing parts

Written by Hadas Movshovitz
Updated over a week ago

Alert Levels and Types

Notifications displayed on the Control Unit

Written by Hadas Movshovitz
Updated over a week ago

Alerts - light color indication

Hand Unit and Control Unit lights

Written by Hadas Movshovitz
Updated over a week ago

Cleaning & Disinfection Process

Written by Hadas Movshovitz
Updated over a week ago

How to clean the pHi-Tech vest?

Written by Hadas Movshovitz
Updated over a week ago

​How to replace the Injector Pump?

Written by Hadas Movshovitz
Updated over a week ago

How to change Injection Head Type setting from the Control Unit

Written by Hadas Movshovitz
Updated over a week ago

How to Replace the Injection Head

Written by Hadas Movshovitz
Updated over a week ago

Temperature measurement

When does the temperature get measured and what are the recommended temperatures?

Written by Hadas Movshovitz
Updated over a week ago

Reset Counters- Control Unit shortcuts

Reset Injection and human error counter, reset bottle volume

Written by Hadas Movshovitz
Updated over a week ago

How to convert a Single system into a Dual system?

Change the system configuration

Written by Hadas Movshovitz
Updated over a week ago

How to convert a Dual system into a Single system?

Change the system configuration

Written by Hadas Movshovitz
Updated over a week ago

Number of devices per Account

Written by Hadas Movshovitz
Updated over a week ago

Firmware Upgrade Over The Air (FOTA)

How to upgrade the Control Unit over the air using the Mobile App

Written by Assaf Shafran
Updated over a week ago

How to replace the Vaccine Tube from the Control Unit to the Hand Unit

Written by Hadas Movshovitz
Updated over a week ago

Firmware upgrade with a burner

Written by Hadas Movshovitz
Updated over a week ago

Injector blocked Shutdown the system Notification

Why am I getting the Notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Actuator failure Check the needle Press OK Notification

Why am I getting the Notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Clean & Disinfect temp. high

Written by Shani
Updated over a week ago

Primary / Secondary comm error Shutdown the system Notification

Why am I getting the error alert and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

HU comm error, Shutdown the system Notification

Why am I getting the error notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Vaccine temp low Notification

Why am I getting the warning and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Vaccine temp high Notification

Why am I getting the warning and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Battery Low Notification

Why am I getting the notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Battery Level Critical Shutdown the system Notification

Why am I getting the notification alert and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Bottle empty Notification

Why am I getting the notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Bottle almost empty Notification

Why am I getting the notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Clean & Disinfect Needed Notification

Why am I getting the notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Replace needle Notification

Why am I getting the notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Replace Injector Notification

Why am I getting the notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Replace inj. Head Notification

Why am I getting the notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Bluetooth comm error Shutdown the system Notification

Why am I getting the notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Early Needle Pull Notification

Why am I getting the warning and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

BLE App Malfunction Notification

When the device is switched on, it gets stuck on BLE App

Written by Hadas Movshovitz
Updated over a week ago

HU Communication Notification

When the device is switched on, it gets stuck on Hand Unit Communication screen

Written by Hadas Movshovitz
Updated over a week ago

Malfunction! Injector Manager

Why am I getting the Notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

Malfunction. Sec Injector Manager.

Why do i get this notification and what to do?

Written by Hadas Movshovitz
Updated over a week ago

High-pressure failure

Why am I getting the Notification and what should I do?

Written by Hadas Movshovitz
Updated over a week ago

How to make the Calibration accurate?

Is there vaccine left in the bottle? What should I look for?

Written by Hadas Movshovitz
Updated over a week ago

Hand Unit leakage from the ports

Written by Shani
Updated over a week ago

Empty blue screen on the Control Unit

Written by Hadas Movshovitz
Updated over a week ago

High viscosity vaccine

Written by Hadas Movshovitz
Updated over a week ago

Hand Unit- Injection without lights on

Solving issue- injecting without lights on

Written by Shani
Updated over a week ago

Hand Unit Flashlight is not turning on

Solving issues- Hand Unit Flashlight is not turning on

Written by Shani
Updated over a week ago

When will the injector not go back to the home position?

Written by Hadas Movshovitz
Updated over a week ago

How to check the actuator is at home position?

Written by Hadas Movshovitz
Updated over a week ago

How to insert the O-Ring back into the Injector?

Written by Hadas Movshovitz
Updated over a week ago

How to reassemble the Injection Head?

Written by Hadas Movshovitz
Updated over a week ago

Needle dripping

What is the cause and what should be done?

Written by Hadas Movshovitz
Updated over a week ago

Injector bursting out

Written by Hadas Movshovitz
Updated over a week ago

No injection using an Automatic Injection Head

Why is no vaccine coming out?

Written by Hadas Movshovitz
Updated over a week ago

Improper injection profile

What should I do?

Written by Hadas Movshovitz
Updated over a week ago

C&D liquids spilling out from the cradle

Cleaning & Disinfection (C&D)

Written by Hadas Movshovitz
Updated over a week ago

Solving Injector Issues

How to check and clean the Injector?

Written by Hadas Movshovitz
Updated over a week ago

The system gets stuck on the initialization screen

System upload

Written by Hadas Movshovitz
Updated over a week ago

Injector chamber filling with vaccine

Written by Hadas Movshovitz
Updated over a week ago

The system can not be turned on

Hardware - batteries

Written by Hadas Movshovitz
Updated over a week ago

The injection head cannot be properly connected to the hand unit

Written by Assaf Shafran
Updated over a week ago

No vaccine flow through the needle

The vaccine doesn't come out from the needle

Written by Hadas Movshovitz
Updated over a week ago

The injector cannot be inserted properly into the control unit

Written by Assaf Shafran
Updated over a week ago

Can’t remove the Injector from the Control Unit

Written by Assaf Shafran
Updated over a week ago

Routine injection process is not starting

Written by Shani
Updated over a week ago

Priming process is not filling the tubes with the injected material

Written by Assaf Shafran
Updated over a week ago

Dual mode fails to inject both materials

Written by Assaf Shafran
Updated over a week ago

The priming process has not started

Written by Assaf Shafran
Updated over a week ago

Secondary Control Unit not identified

Primary Control Unit does not detect the Secondary Control Unit

Written by Shani
Updated over a week ago

The Control Unit is not powering on

Written by Assaf Shafran
Updated over a week ago

The display on the Control Unit does not turn on

No display and no light on the Control Unit

Written by Hadas Movshovitz
Updated over a week ago

Shutting the control unit

Written by Hadas Movshovitz
Updated over a week ago