Hardware

pHi-Tech vaccination management device

Assaf Shafran avatar Hadas Movshovitz avatar
111 articles in this collection
Written by Assaf Shafran and Hadas Movshovitz
Maintenance

Quick Start Dual System C&D Operation

View or download the quick start instructions
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Written by Hadas Movshovitz
Updated over a week ago

Quick Start Single System C&D Operation

View or download the quick start instructions
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Written by Hadas Movshovitz
Updated over a week ago

System Manufacturer Warnings

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Updated over a week ago

How To Replace The Communication Cable?

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Updated over a week ago

How To Replace The Metal Base?

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Updated over a week ago

What firmware version should I upgrade to?

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Updated over a week ago

Environmental requirements for the system

Temperature and humidity
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Written by Hadas Movshovitz
Updated over a week ago

Spare Parts Start Kit

What parts are included in the kit?
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Written by Hadas Movshovitz
Updated over a week ago

Battery

How to charge? What do the light indications mean? How to assemble the battery to the Control Unit?
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Written by Hadas Movshovitz
Updated over a week ago

Battery performance

How long will the PVX100 battery last
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Written by Assaf Shafran
Updated over a week ago

Battery Details

Type, Voltage and MSDS
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Updated over a week ago

Recommended amounts for replacing parts

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Updated over a week ago

Alert Levels and Types

Notifications displayed on the Control Unit
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Updated over a week ago

Alerts - light color indication

Hand Unit and Control Unit lights
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Updated over a week ago

Cleaning & Disinfection Process

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Updated over a week ago

How to clean the pHi-Tech vest?

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Updated over a week ago

​How to replace the Injector Pump?

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Written by Hadas Movshovitz
Updated over a week ago

How to change Injection Head Type setting from the Control Unit

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Updated over a week ago

How to Replace the Injection Head

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Updated over a week ago

Temperature measurement

When does the temperature get measured and what are the recommended temperatures?
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Written by Hadas Movshovitz
Updated over a week ago

Reset Counters- Control Unit shortcuts

Reset Injection and human error counter, reset bottle volume
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Written by Hadas Movshovitz
Updated over a week ago

How to convert a Single system into a Dual system?

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Updated over a week ago

How to convert a Dual system into a Single system?

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Updated over a week ago

Number of devices per Account

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Updated over a week ago

Firmware Upgrade Over The Air (FOTA)

How to upgrade the Control Unit over the air using the Mobile App
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Written by Assaf Shafran
Updated over a week ago

How to replace the Vaccine Tube from the Control Unit to the Hand Unit

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Written by Hadas Movshovitz
Updated over a week ago

Firmware upgrade with a burner

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Written by Hadas Movshovitz
Updated over a week ago
Notifications

Injector blocked Shutdown the system Notification

Why am I getting the Notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Actuator failure Check the needle Press OK Notification

Why am I getting the Notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Clean & Disinfect temp. high, Shutdown the system Notification

Why am I getting the notification alert and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Primary / Secondary comm error Shutdown the system Notification

Why am I getting the error alert and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

HU comm error, Shutdown the system Notification

Why am I getting the error notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Vaccine temp low Notification

Why am I getting the warning and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Vaccine temp high Notification

Why am I getting the warning and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Battery Low Notification

Why am I getting the notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Battery Level Critical Shutdown the system Notification

Why am I getting the notification alert and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Bottle empty Notification

Why am I getting the notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Bottle almost empty Notification

Why am I getting the notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Clean & Disinfect Needed Notification

Why am I getting the notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Replace needle Notification

Why am I getting the notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Replace Injector Notification

Why am I getting the notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Replace inj. Head Notification

Why am I getting the notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Bluetooth comm error Shutdown the system Notification

Why am I getting the notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Early Needle Pull Notification

Why am I getting the warning and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

BLE App Malfunction Notification

When the device is switched on, it gets stuck on BLE App
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Written by Hadas Movshovitz
Updated over a week ago

HU Communication Notification

When the device is switched on, it gets stuck on Hand Unit Communication screen
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Written by Hadas Movshovitz
Updated over a week ago

Malfunction! Injector Manager

Why am I getting the Notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago

Malfunction. Sec Injector Manager.

Why do i get this notification and what to do?
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Written by Hadas Movshovitz
Updated over a week ago

High pressure failure

Why am I getting the Notification and what should I do?
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Written by Hadas Movshovitz
Updated over a week ago
Troubleshooting

How to check the actuator is at home position?

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Updated over a week ago

How to insert the O-Ring back into the Injector?

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Updated over a week ago

How to reassemble the Injection Head?

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Updated over a week ago

Needle dripping

What is the cause and what should be done?
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Updated over a week ago

Injector bursting out

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Updated over a week ago

No injection using an Automatic Injection Head

Why is no vaccine coming out?
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Updated over a week ago

The spike is leaking

Hardware - Spike
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Updated over a week ago

Primary Control Unit does not detect the Secondary Control Unit

Secondary Control Unit not identified
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Written by Hadas Movshovitz
Updated over a week ago

Improper injection profile

What should I do?
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Updated over a week ago

C&D liquids spilling out from the cradle

Cleaning & Disinfection (C&D)
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Updated over a week ago

Solving Injector Issues

How to check and clean the Injector?
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Updated over a week ago

The system gets stuck on the initialization screen

System upload
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Updated over a week ago

The secondary Control Unit does not power on

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Written by Assaf Shafran
Updated over a week ago

Injector chamber filling with vaccine

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Written by Hadas Movshovitz
Updated over a week ago

The system can not be turned on

Hardware - batteries
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Written by Hadas Movshovitz
Updated over a week ago

The injection head cannot be properly connected to the hand unit

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Written by Assaf Shafran
Updated over a week ago

No vaccine flow through the needle

The vaccine doesn't come out from the needle
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Written by Hadas Movshovitz
Updated over a week ago

The injector cannot be inserted properly into the control unit

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Written by Assaf Shafran
Updated over a week ago

Can’t remove the Injector from the Control Unit

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Written by Assaf Shafran
Updated over a week ago

Routine injection process is not starting

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Written by Assaf Shafran
Updated over a week ago

Priming process is not filling the tubes with the injected material

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Written by Assaf Shafran
Updated over a week ago

Dual mode fails to inject both materials

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Written by Assaf Shafran
Updated over a week ago

The priming process has not started

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Written by Assaf Shafran
Updated over a week ago

Secondary control unit does not power on

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Written by Assaf Shafran
Updated over a week ago

The Control Unit is not powering on

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Written by Assaf Shafran
Updated over a week ago

The display on the Control Unit does not turn on

No display and no light on the Control Unit
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Written by Hadas Movshovitz
Updated over a week ago