Upon the first login of any user to the pHi-Tech mobile and web applications, they must confirm they agree to the End-User-License-Agreement (EULA) and Privacy Policy
User account data
When creating a new pHi-Tech user account, the following information must be provided:
First name
Last name
Company name
Country
Email address
Phone number
Preferred language
User-defined data
The Administrator (the pHi-Tech end-user with administrator privileges) can configure the following data elements:
Operators
Devices
Locations
Vaccines
Vaccination programs
Operators
The administrator can define the following parameters:
Operator Name
This field can be used to represent real operators' names or aliases, for example:
 Example of alias operator names |  Example of real operator names |
Devices
The administrator can define the following parameters:
Device Name
This field, by default, will include the device serial number or can be edited to alias, for example:
 Example of alias device names |  Example of real device serial number |
Locations
The administrator can define the following parameters:
Location Name
Location Address (can be geo-coded via one-time address auto-complete or GPS coordinates)
There are three location hierarchies:
Top location - e.g., farm
Section - e.g., chicken house inside a farm
Sub-section - e.g., flock identification
The above fields can be used to represent real location information, or aliases, for example:
 Example of alias address |  Example of real address |
For additional information, please see this article
Vaccines
The administrator can define the following parameters:
Vaccine Alias
Vaccine Name
Vaccine Provider
Bottle Volume
Dosage
Minimum temperature
Maximum temperature
These fields can be used to represent real vaccination information, or aliases, for example:
 Example of alias vaccine |  Example of real vaccine |
Bottle volume, dosage, min and max temperatures must represent a real value as these will be sent to the device to provide the correct vaccination dosage and alerts.
Vaccination programs
The administrator and managers in the field can configure the pHi-Tech device by associating all of the above details to specific devices via the pHi-Tech mobile application:
Location
Operator
Vaccine
In addition, the following information will be confirmed by the user when setting up the vaccination program:
Vaccine batch number
Device mode (injection speed, adjuvant work mode)
Injection mode (automatic, manual)
Injection site (physical injection location) - optional
Injection type (IM, SC etc.) - optional
These fields can be used to represent real vaccination information, or aliases, for example:
 Example of alias vaccination program |  Example of real vaccination program |
Device-collected data
The pHi-Tech device will automatically collect the following data:
Date
Time
Number of injections
Number of operator errors
Calculated injection rate
Average injection temperature
Device name
Device unique ID (of the control units and hand unit)
Software version (on the control units and hand unit)
System notifications and alerts- specific alerts presented to the operators and collected by the mobile application, e.g., cleaning required, low-temperature alert, etc.
This information will be automatically associated with the vaccination programs (as defined above).
Example of device-collected data
pHi-Tech Analytics
The pHi-Tech web application allows users to review data collected by the pHi-Tech systems in the following dashboards:
Date & Time
Notifications and alerts
Operators performance
General overview
Vaccination summary
Vaccination raw-data
Temperature
Example of Analytic data
Users can filter the dashboards to present only desired data, by
Date
Locations
Device
Operator
Vaccine
Data Access
Administrators can choose if they want to grant pHi-Tech support personnel access to their account data.
Tracking tools
Intercom
Our system use third-party analytics services to help understand the usage of our service. In particular, we provide a limited amount of your personal data (such as your email address and sign-up date to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you use our web and mobile applications. Intercom analyzes your use of our system and tracks our relationship so that we can improve our service to you. We may also use Intercom as a medium for communications, either through email, or through messages within our apps.
Cookies
Our services are partly based on the use of cookies. These are used to make our services more user-friendly, effective, and safe. A cookie is a small data file that is transmitted to your device when you use our services. A cookie can only hold information that we have sent to your device. When you accept cookies on our website/app, the cookies help us to identify your computer.
Data protection contact
Additional information on the data collection process and use of collected data can be found in our Privacy Policy. If you have questions about the collection, processing, or use of your personal data or if you need to contact us in relation to such information, you can also email us at: phitechsupport@pahc.com