All CollectionsWeb Application
By Shani and 2 others3 authors14 articles
Analytics not loading
Device name renamed to the device serial number
A suffix of xxxxx_1 has been added to a device name or device Identity (e.g., Name, Location, Section)
No results are shown on the Dashboard
I clicked on ‘Forgot My Password’ link and did not receive a Reset Password Email
I am not able to log in using my username
Can’t see the latest data in the pHi-Tech Analytics software
The analytic software is not loading, receiving network timeout message
A user is logged in, but not seeing the User management tab
User disabled / deleted, but still can see all information as before
I clicked on the Reset Password button in the email I received but nothing happens
I did not receive a Reset Password email
How to Reset My Forgotten Password?
Where can I see the History Records in the Web App?