All Collections
Web Application
Web based portal for management and data analytics
User ManagementAvailable functions on the Web App
How to Enable / Disable a User?Enabling and Disabling Users in the Web App
How to create a new User?Creating a new user in the Web App
How to delete a User?Deleting a user in the Web App
How to edit an existing User?Editing an existing User in the Web App
How to Log Out from my pHi-Tech Account?Logging out the Web App
How to reset a User password by an administrator?Instructions for Administrator to reset a user password in the web app.
Who resolved the missing data?
Device ManagementAvailable functions on the Web App
AnalyticsHow to get the most out of the Analytics Dashboards?
How to set the range of the vaccine temperature notification?From the Web App
Vaccination ManagementAvailable functions on the Web App
Operator ManagementAvailable functions on the Web App
Location ManagementAvailable functions on the Web App
How to create a new Operator?Creating a new Operator in the Web App
How to edit an existing Operator?Editing an existing Operator in the Web App
How to edit a Vaccine?Editing a Vaccination Template in the Web App
How to add a new Vaccine?Adding a new Vaccination Template in the Web App
How to delete a Vaccine?Deleting a Vaccination Template in the Web App
How to reset my password after receiving a Reset Password email triggered by my administrator?Reset my user password in the Web App
When do the History Records get uploaded to the Web App?When can I see the Control Unit's data in the cloud?
Analytics not loadingCan't load the Analytics webpage
Device name renamed to the device serial number
A suffix of xxxxx_1 has been added to a device name or device Identity (e.g., Name, Location, Section)
No results are shown on the Dashboard
I clicked on ‘Forgot My Password’ link and did not receive a Reset Password Email
I am not able to log in using my usernameCan't log in to the Web App
Can’t see the latest data in the pHi-Tech Analytics software
The analytic software is not loading, receiving network timeout message
A user is logged in, but not seeing the User management tab
User disabled / deleted, but still can see all information as before
I clicked on the Reset Password button in the email I received but nothing happensReceived the Rest Password email, but not able to continue the process
I did not receive a Reset Password emailReset Password triggered by an administrator in the Web App
How to Reset My Forgotten Password?Reset your password in the Web App
Where can I see the History Records in the Web App?History Records in the Web App