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High-Pressure Partial blockage Check needle, pump Press OK
High-Pressure Partial blockage Check needle, pump Press OK

Why am I getting the Notification and what should I do?

Shani avatar
Written by Shani
Updated over a week ago

When will I get the notification?

When high pressure is detected in the system, it isn't any of the other issues.

The device will try to release pressure and return to the home position. ​
If it can’t, the following message will appear:​

High-Pressure Partial blockage Check needle, pump Press OK

The alert will NOT disappear, only after you press OK.

If you are working with a high-viscosity vaccine and a blockage is detected, this alert will be shown.

Types of Notifications

Control Unit

The Control Unit will display a message.

Hand Unit

There will be a red light indication on the right side

What should be done?

  1. Press OK to release the alert.

  2. Verify the needle is not clogged.

  3. Shutdown the device and check the injector pump


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