All Collections
Mobile Application
iPhone and Android application
Set Location address in the Mobile AppUse the GPS locater to find your current location
Quick Start Single System Mobile OperationView or download the quick start instructions
pHi-Tech Mobile AppHow to Get the Most Out of the pHi-Tech Mobile App?
Quick Start Dual System Mobile OperationView or download the quick start instructions
How to download the pHi-Tech Mobile App to my iPhone?Download the pHi-Tech application from the App Store
How to download the pHi-Tech Mobile App to my Android phone?Download the pHi-Tech application from the Play Store
How to Log In to my pHi-Tech Account?Logging into the pHi-Tech mobile app
Device ManagementAvailable functions in the Mobile App
Data ManagementView and edit data from the Control Unit
Vaccine ManagementAvailable functions in the Mobile App
Operator ManagementAvailable functions in the Mobile App
Location ManagementAvailable functions in the Mobile App
Device InformationMulti-level- Mobile App changes
Missing Vaccination ProgramMulti-level- Mobile App changes
Device NameHow can I change the name of the device?
Injecting 2 different dosesDual device- How to decide where to connect each bottle?
Resolve Missing DataHow to update missing vaccination data?
What indication do I have for missing data?
How to add a new Operator?Adding a new Operator in the Mobile App
How to delete an Operator?Deleting an Operator in the Mobile App
How to edit an existing Operator?Editing an existing Operator in the Mobile App
How to view only Active / Inactive Operators?How to view only Active / Inactive Operators in the Mobile App?
Quick Operator UpdateShortcut for updating the operator from the device management screen
Reset bottleReset the bottle volume from the Mobile App
How to add a new Vaccine?Adding a new Vaccination Template in the Mobile App
How to edit a Vaccine?Editing a Vaccine in the Mobile App
How to delete a Vaccine?Deleting a Vaccination Template in the Mobile App
Associate LocationsAssociate a location to your Vaccines / Operators
How to change Injection Head Type from the Mobile App
Filter devicesHow to filter devices in order to view devices from a specific Location/Section/Subsection?
How to set the Oil&Water mode from the Mobile App?
pHi-Tech application OS compatibility
Set the number of injection for "bottle almost empty" notificationMobile App settings
Temperature units displayCelsius or Fahrenheit
Mobile App LanguageUse the Mobile App in your preferable language
How to set the range of the vaccine temperature notification?Mobile App settings
Date and Time format configurationConfigure Date and Time from the Mobile App
Configure the number of injections per needleNeedle counter
Bottle Empty AlertTurn On/Off the notification for bottle empty
Injection GoalTrack the number of injections done in your vaccination event
Time frame of active devicesConfigure your settings
How to send a log file?
Firmware Version Available NotificationIndication for a new available firmware version
Synchronization Status IndicationStatus indication between the app and the device and between the app and the cloud
Collect DataSynchronizing your vaccination data during or at the end of a vaccination event
Connection status between the Mobile App and the Control UnitConnection indication in the Mobile App
Make the app work on wi-fi onlyDisable cellular data for the pHi-Tech app
How to download and update an APK fileAndroid phones
How to enable GPS on my mobile phone?Enable Location Services
How to enable Bluetooth mode on my mobile phone?
How to update the Mobile App on Android?Getting the newest pHi-Tech App version
Filter LocationsHow to filter devices in the Device Management screen
How to upgrade the Mobile App on iPhone?Getting the newest pHi-Tech App version
Mobile App permissionsWhat permission does the Mobile App need in order to work on your phone?
BLE connectionWhat is the distance which the Mobile App can detect the pHi-Tech devices?
Collecting data returns 'no devices found'
Poor Network connectionInternet connection
Collecting data returns with 'device disconnected'
Can't update the vaccine in the missing data recordNo exisiting vaccine for current volume & dosage
Collect data returns no dataWhere did my vaccination data disappear?
Disconnection issuesDisconnections in the Mobile App on Android phones
Why is the Injection Rate not showing data?
Vaccination program is missing my informationHow to add new information to the Vaccination Program?
Bluetooth disabled! Can't connect to devicesWhy am I getting the error alert and what should I do?
Why am I getting a 'Bad sync' red ribbon'Bad sync' error in the Mobile App
Login failedI am not able to log in using my username to the Mobile App
Mobile App not communicating with the pHi-Tech DeviceCan't see the device on the mobile app display
How to Reset My Forgotten Password?Reset your password in the Mobile App